Terms of Use

We (KnpLabs US, LLC) run an online service called KnpUniversity, found at http://knpuniversity.com ("Service"). By using the Service, or any services of KnpLabs US, LLC ("KnpLabs"), you agree to be bound by the following terms and conditions ("Terms of Use").

Our Relationship

  • By accessing and using our products and services, you agree to comply with the Terms of Use listed here.
  • We agree to do our absolute best to provide you with quality services. In return, you agree to refrain from activity that interferes with or prohibits us from providing these services to you.
  • By using our services, you agree to access them through our interface and not to attempt circumventing our system.
  • We reserve the right to terminate your account or stop providing products and services should you violate our Terms of Use.
  • Should you decide you no longer want to use our products, you can terminate your agreement at any time by asking for your account to be destroyed.

Your Responsibilities

  • You must provide a valid email address, and any other required information.
  • You must ensure your account information remains accurate.
  • You are responsible for the safekeeping of your account credentials. Account activity is your responsibility, so we suggest keeping this information in a safe place.
  • Your account may only be used by one person or legal entity.
  • You are responsible for content posted and any activity that occurs under your account.
  • We will not be liable for decisions you make or your actions beyond the scope of our products.
  • You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including copyright or trademark laws).
  • Our products are for your personal use. We work hard to provide you with a quality product and expect that you won't try to resell, copy, or make our products available to others without our written permission. If you love our product enough to pass it along, please just ask us for permission.

Our Services

  • We consistently add to and improve our products and services. We may update, add, or remove products without prior notice.
  • We strive to provide you with an exceptional customer experience and are always open to suggestions, comments, and feedback through our provided means of communication.
  • We want you to learn and have fun doing so while using our products, however we can't guarantee this will be the case.
  • We work diligently to make sure our products and services are available and reliable. Because of the nature of our business, this is not something we can always control or guarantee.

License

Each KnpUniversity product is licensed for individual use. We really appreciate your sales, because it's what lets us keep doing this. For that reason, please don't post or upload anything to a public location. Thanks :).

Delivery

After your purchase, you'll receive an email with details on your order, including a link where you can view and download your items. If you're creating an all-access pass subscription, then you'll have access to everything immediately! This email usually happens immediately, but could take longer depending on your method of payment. If you have any questions or don't see your email, please talk with us.

You can also log into your account to view and download your purchased items.

Refunds

If you're not satisfied with our services, we will happily refund your last subcription or course payment. In some instances, depending on course completion percentage we do reserve the right to decline a refund.

Privacy

We love the web and hate spammers, just like you do. Rest easy that your password is encrypted and we don't give your email away to anyone ever. Also, our mailing list is opt-in and you can opt-out whenever you'd like.

Deactivation

KnpLabs, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other KnpLabs service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account. KnpLabs reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

  • KnpLabs reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. For instance, the Service may temporarily be disabled for occasional maintenance.
  • Prices of all Services are subject to change. KnpLabs shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Copyright

The look and feel of the Service is Copyright ©2015 KnpLabs US, LLC. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS, Javascript, or visual design elements or concepts without the express written permission from KnpLabs.

General Conditions

  • Your use of the Service is at your sole risk. The service is provided on an "as is" and "as available" basis.
  • Technical support is only provided to paying account holders and is only available via email.
  • Support is only available in English.
  • You understand that KnpLabs uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
  • You must not modify, adapt, or hack the Service or modify another website so as to falsely imply that it is associated with the Service, KnpLabs, or any other KnpLabs service.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission from KnpLabs. Verbal, physical, written, or other abuse (including threats of abuse or retribution) of any KnpLabs customer, employee, member, or officer, will result in immediate account termination.
  • You must not upload, post, host, or transmit unsolicited email, or "spam" messages.
  • You must not transmit any worms or viruses or any code of a destructive nature.
  • If your bandwidth usage significantly exceeds the average bandwidth usage (as determined solely by KnpLabs) of other KnpLabs customers, we reserve the right to immediately disable your account or throttle your file hosting until you can reduce your bandwidth consumption.
  • KnpLabs does not warrant that
    1. (1) the service will meet your specific requirements,
    2. (2) the service will be uninterrupted, timely, secure, or error-free,
    3. (3) the results that may be obtained from the use of the service will be accurate or reliable,
    4. (4) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and
    5. (5) any errors in the Service will be corrected.
  • You expressly understand and agree that KnpLabs shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including, damages for loss of profits, goodwill, use, data or other intangible losses (even if KnpLabs has been advised of the possibility of such damages), resulting from:
    1. (1) the use or the inability to use the service;
    2. (2) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained, or messages received or transactions entered into through or from the service;
    3. (3) unauthorized access to or alteration of your transmissions or data;
    4. (4) statements or conduct of any third party on the service;
    5. (5) or any other matter relating to the service.
  • The failure of KnpLabs to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and KnpLabs and govern your use of the Service, superseding any prior agreements between you and KnpLabs (including any prior versions of the Terms of Service). You agree that these Terms of Service and Your use of the Service are governed under Tennessee law.
  • Questions about the Terms of Service should be sent to hello@knpuniversity.com

Last updated on May 28th, 2014. Inspired by the Code School and GitHub Terms of Service.